Providing Home Improvement Estimates During COVID-19
The COVID-19 pandemic has certainly forced many of us to make dramatic changes to our lives and businesses. On March 23, 2020 our Governor put in place a shelter-in order which has caused many non-essential businesses to either close or work remotely until the order is lifted.
So what does this mean for Exteriors of Lansing?
Are we still open?
Yes! We are still open. Our physical office is closed, but our staff is working remotely from their homes. You can continue to call our main number at 517-371-3100 to speak with one of our staff members or email us at sales@exteriorsoflansing.com.
Can we still provide free estimates?
For many of our services, yes! Give us a call at 517-371-3100 or email us at sales@exteriorsoflansing.com to speak with one of our representatives.
Through the use of technology, we can work directly with you to get the proper measurements needed to provide you with a free estimate. During this time, we have talked with our customers on the phone and even utilized video calling. We are here for you and will do our very best to work with you in providing an estimate.
If my roof is leaking can you still repair it?
Yes! We are entering into our rainy season with spring right around the corner. April showers will undoubtedly still provide us with May flowers, and possibly even some roof leaks. For the health and safety of your family members, some home repairs are still considered essential - like roof leaks. This means that we can provide you with an estimate and conduct the repairs even during a shelter-in time.
Can we still do installations for windows, siding and other projects?
At this time, unless it is considered an essential repair like a roof leak, we are unable to send our crews out for installations. The mandated shelter-in is something we are taking seriously for the health and safety of our customers and our crews. All installations that were originally scheduled through April 13th will be postponed and rescheduled.
Can we still schedule an installation for the future?
Absolutely! “This too shall pass” and when it does, our crews will be eager to get out of their houses and get back to work! We are actively getting measurements from our customers virtually, creating estimates, ordering product and scheduling installations for once the shelter-in is lifted.
The only thing we ask is for patience as we’re all in this together. The COVID-19 pandemic is continually evolving so we all need to stay flexible as changes and delays may occur.
Our Commitment Remains Strong to the Greater Lansing Community
Even during these times of uncertainly, please remember that Exteriors of Lansing continues to remain committed to serving the Greater Lansing community. If you have any questions or would like to discuss your home improvement project, we are here for you!
Sincerely,
Timothy W. Booth, President
Exteriors of Lansing Inc.
517-371-3100